Booking Terms And Condition Overview
- 2 days
- moderate
- Up to 12
- Spring (Mar–May) & Autumn (Sep–Nov)
Review our standard booking terms, cancellation policies, and essential travel conditions for all our Nepal trekking and climbing expeditions.
At a glance
Trip overview
When you book a trek with our Kathmandu-based team, we ensure our policies remain transparent and straightforward. Our operational office at Jamal, Kantipath Marg in Kathmandu handles all administrative preparations prior to your departure into the mountains.
We require either an advance deposit or full payment upon booking through our reservation system, with any remaining balance payable directly in Kathmandu before we set out on the trail. We accept major currencies including USD, Euro, GBP, SGD, CAD, and AUD based on the daily exchange rate.
Our field operations strictly respect local staff welfare. Porters carry a maximum weight limit of 20 kg to protect their health and safety during multi-day ascents across rugged Himalayan terrain. We also require every traveler to maintain comprehensive personal travel insurance covering emergency high-altitude medical evacuation.
Why this trek
Trip highlights
Staff Welfare Standards
We enforce a strict 20 kg porter weight limit and provide full insurance coverage for all our local guides and porters.
Kathmandu Support
Our front desk team operates from Jamal, Kantipath Marg in Kathmandu, providing local coordination and 24-hour SOS emergency contact numbers.
Flexible Currency Options
We accept major international currencies including USD, EUR, GBP, SGD, CAD, and AUD at the daily exchange rate.
Flight Contingency Planning
We advise travelers on weather-related domestic flight delays and outline clear financial responsibilities for extra hotel nights.
Day-by-day itinerary
Day 1
Arrival in Kathmandu and Trip Briefing
Meals: B
Day 1
Arrival in Kathmandu and Trip Briefing
Meals: B
Our team welcomes you upon arrival at Tribhuvan International Airport and transfers you to your hotel in Kathmandu. Later, we gather at our Kathmandu office for a comprehensive trek briefing, final gear check, and settlement of any remaining trip balances.
Day 2
Preparation and Permit Finalization in Kathmandu
Meals: B
Day 2
Preparation and Permit Finalization in Kathmandu
Meals: B
Today is dedicated to final administrative preparations, including the collection of necessary trekking permits and last-minute gear purchases in Thamel. Our guides inspect your travel insurance documents and weigh your duffel bags to ensure compliance with our 20 kg porter limit.
Inclusions
What’s included
Included
- Airport pickup on arrival in Kathmandu
- Pre-trip briefing and administrative support in Kathmandu
- Insurance coverage for all local guides and porters
- Experienced local trekking guides and porters
- 24-hour SOS emergency operational support
Not included
- International airfare and Nepal entry visa
- Personal travel insurance covering high-altitude emergency evacuation
- Credit or debit card processing fees (3.5%)
- Additional hotel nights caused by domestic flight delays
- Personal trekking gear and tips for guides and porters
Before you go
Good to know
Payment and Currencies
We accept advance deposits online and remaining balances in Kathmandu. All major currencies are accepted at the daily exchange rate, and a 3.5% bank fee applies to credit or debit card transactions.
Porter Weight Limits
To ensure the safety and wellbeing of our porters, we enforce a strict 20 kg limit on what each porter can carry. Please pack your gear considerately into a durable duffel bag.
Domestic Flight Disruptions
Mountain flights in Nepal are frequently delayed or canceled due to unpredictable weather conditions. If your flight is postponed, travelers are responsible for the cost of any additional hotel nights.
Cancellation Policy
Cancellations made 72 hours before departure receive a 100% refund minus bank fees. Cancellations made within 48 hours or after arrival in Kathmandu are subject to deductions for incurred costs like flight tickets and hotel bookings.
Route
Route overview
Altitude
Altitude profile
Pack list
What to pack
Personal Travel Insurance PolicyEssential
Documents
Must cover emergency high-altitude evacuation.
Duffel BagEssential
Camping
Must adhere to the 20 kg porter weight limit.
Sturdy Trekking BootsEssential
Footwear
Broken-in boots with ankle support.
Down JacketEssential
Clothing
Suitable for cold alpine evenings.
First Aid KitEssential
Safety
Include personal medications and blister treatments.
Passport and Visa DocumentsEssential
Documents
Required for permits and hotel check-ins.
Thermal BaselayersEssential
Clothing
Moisture-wicking tops and bottoms.
Water Bottles and PurificationEssential
Camping
Essential for safe drinking water on the trail.
Good to know
Frequently asked questions
What currencies do you accept for final payment?
We accept major currencies including USD, Euro, GBP, SGD, CAD, and AUD at the prevailing exchange rate on the day of payment in Kathmandu.
What is the maximum weight limit for porters?
The maximum weight limit for what a porter can carry on any trip is 20 kg. Please pack your gear considerately.
What happens if my domestic flight to the mountains is canceled?
Mountain flights are often affected by bad weather. If flights are delayed or canceled, you are liable to bear the cost of any additional hotel nights.
Do I need personal travel insurance?
Yes, all clients must have their own personal insurance covering emergency rescue. We collect your policy details during the booking process.
What is your cancellation refund policy?
Cancellations made 72 hours before departure receive a 100% refund minus transaction fees. Cancellations within 48 hours or after arrival in Kathmandu are refunded minus any costs already incurred.
Can I get a refund if I return early from my trek?
No, payments are non-refundable for early returns because guides and porters must be paid for the full number of original days booked.
Still have a question? Message us and our trip planner will reply within a working day.
Book your trip
Pick any start date on the calendar. We block the trip out over 2 days and confirm the plan with you before payment.
Start dateTrip runs
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